Try Powering off and restarting the device
- Power down your Alexa and restart the device.
Make Sure the Skill is enabled
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To enable Alexa skills go to the menu, and select Skills.
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When you find a skill you want to use, select it to open the skill detail page.
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Select the Enable Skill option, or ask Alexa to open the skill.
If you have the Skill enabled and it still doesn't work
- Try disabling and re-enabling the skill from the Alexa app:
- Go to the menu and select Skills
- Select Your Skills.
- Find the skill, and open the skill detail page.
- First, check to see if the skill requires permissions. If so, you'll see a Skill Permissions section on the detail page.
- Select Manage Permissions, and use the toggle to turn permissions on and off. Then try using the skill again--this may resolve the issue. If this doesn't work, proceed to the next steps.
- Select Disable Skill, and confirm that you want to disable the skill (if prompted). Any skill progress is lost when a skill is disabled; however, address information for your Alexa device(s) is not affected.
- You'll then have the option to select Enable to re-enable the skill.
- Restart your Alexa device, then try to use the skill again.
If problems starting the When In Rome skill continue please reach out to wir-help@sensibleobject.com and we'll be able to answer any further questions.
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