Hi, Earthling! It looks like you encountered a bug in the game and want to learn more about it.

The good news is, you came to the right spot! This page lists issues that the team is aware of and are actively investigating or working to resolve. We'll update this article as new issues are confirmed and as fixes become available.

If your issue isn't listed here, please submit a bug report through the game or contact us.

Status Labels

⬛️ Investigating - We've confirmed reports and are looking into the cause.

⬜️ Needs More Information - We're looking for additional reports or reproduction steps.

🟨 Fix in Progress - We've identified the issue and are actively working on a fix.

🟪 Ready for QA - The fix has been created and is ready for QA testing.

🟧 Planned for Next Update - The fix is complete and is scheduled for an upcoming release.

🟦 Planned for Future Update - The fix will take more time due to the complexity of the bug.

🟩 Fixed - The issue has been resolved in a released version.

Quick Help

Currently Investigating

ÆRTHLINGS Party Behavior

Party Members Jittering

⬛️ Investigating

Description: If an ÆRTHLING's walking path is blocked by the party leader, it may briefly jitter or rapidly change direction while attempting to navigate around the leader. This most commonly occurs when using larger ÆRTHLINGS, such as Drazzle, as they can more easily obstruct the path of other party members. The ÆRTHLINGS usually correct their movement after a moment.

Workaround: There is currently no known workaround.

What we're doing: Our team is investigating this issue to determine the cause of the navigation behavior and identify a fix.

Summoned ÆRTHLINGS Stay Still and Don't Follow Leader Immediately

⬛️ Investigating

Description: After being summoned, some ÆRTHLINGS may remain stationary for an extended period instead of immediately following the party leader. Players have also reported inconsistent party behavior during combat, where nearby ÆRTHLINGS may not engage the same target as the party leader or participate in combat at all, causing them to miss out on rewards for participation.

Workaround: Switching the affected ÆRTHLING into the lead position may temporarily restore normal follow behavior.

What we're doing: Our team is investigating reports of inconsistent party follow and combat behavior to improve how summoned ÆRTHLINGS navigate, stay together, and participate in combat alongside the party leader.

ÆRTHLINGS Spawning as All-White or All-Black

⬜️ Needs More Information 

Description: In some cases, ÆRTHLINGS may appear without their proper textures, colors, or visual details after spawning into the world. Instead, they may appear completely white, completely black, or with inverted colors. This is a visual issue only and does not affect the ÆRTHLING's gameplay functionality.

Workaround: Unsummon the affected ÆRTHLING or relaunch the app.

What we're doing: Our team is continuing to investigate this issue. At this time, we have not identified a reliable way to reproduce it, which makes it difficult to determine the root cause. If you experience this issue, please submit a bug report through the app and include any details that may help us reproduce it, such as what you were doing before it occurred, whether it happens consistently, your device storage, and screenshots or a screen recording if possible.

Lilibud's Green Thumb MUTÆTION May Award Fewer Magic Seeds Than Expected

⬛️ Investigating

Description: Some players have reported that Lilibud's Green Thumb MUTÆTION may award significantly fewer Magic Seeds than expected when harvesting plants. Reports suggest that higher Green Thumb levels may occasionally produce fewer Magic Seeds than lower levels, despite having a higher expected drop rate. While internal testing has shown expected results in some cases, multiple player reports indicate that certain Lilibuds may not be applying the Green Thumb bonus correctly. As a result, affected players may receive substantially fewer Magic Seeds than intended while harvesting.

Workaround: There is currently no known workaround.

What we're doing: Our team is investigating this issue by comparing player reports with internal testing to determine why some Lilibuds appear to produce significantly fewer Magic Seeds than expected. If you experience this issue, please submit an in-app bug report and include the Green Thumb level of your Lilibud, approximately how many plants you harvested, and how many Magic Seeds you received to help us reproduce the problem.

LXP Bar in Collection Page and LINEAGE Page Don't Match

⬛️ Investigating

Description: In some cases, the LINEAGE progress bar shown on the Collection LINEAGE screen may not match the progress bar shown on an individual ÆRTHLING's LINEAGE screen. This can occur if the player exits the screen before the LINEAGE progress animation has finished updating, causing the two displays to become out of sync. Although the displayed progress may appear inconsistent, the underlying LINEAGE progress is not affected.

Workaround: Allow the LINEAGE progress animation to finish before leaving the screen to help prevent the progress bars from becoming out of sync.

What we're doing: Our team has reproduced this issue and is investigating the cause. The issue is currently in triage while we determine the best approach for a fix.

LXP Not Granted After Quest Completion

⬛️ Investigating

Description: Completing Quests does not always award LINEAGE Points (LXP) to players in the affected ÆRTHLING's LINEAGE.

Workaround: There is currently no known workaround.

What we're doing: Our team is investigating this issue and has assigned it to one of our engineers to reproduce the behavior consistently. Once we can reliably reproduce the issue, we should be able to determine the root cause and work on a fix.

Modern House Preview Icon Doesn't Match Current Level

⬛️ Investigating

Description: When customizing a Shelter using the Modern House style, the preview image in the customization screen may not match the Shelter's current level. For example, the Level 3 Modern House may still display the Level 2 preview image, even though the icon in the variant selection and the actual Shelter placed in the world appear correctly. This is a visual issue only and does not affect the functionality or appearance of the Shelter in the world.

Workaround: There is currently no known workaround.

What we're doing: Our team is investigating this issue and has assigned it to one of our engineers to reproduce the behavior consistently. Once we can reliably reproduce the issue, we'll be able to determine the root cause and work on a fix.

Performance and Stability

Game Freezes or Closes Shortly After Entering Edit Mode

⬛️ Investigating

Description: Some players have reported that the game freezes or closes a few seconds after entering Edit Mode. While the issue may initially appear to occur after moving the cursor over certain tiles, such as water, additional reports suggest that it can happen anywhere within Edit Mode after a short period of time. This interrupts building and decorating, forcing players to restart the game before continuing.

Workaround: There is currently no known workaround.

What we're doing: Our team is investigating this issue and is currently working to reproduce it consistently so we can identify the underlying cause and develop a fix.

Game Unexpectedly Closes During Gameplay

⬜️ Needs More Information 

Description: Some players have reported that the game unexpectedly closes shortly after launching or during gameplay without warning. In reported cases, the game remains playable for only a short time before closing on its own, interrupting gameplay and requiring the player to relaunch the game.

Workaround: There is currently no known workaround.

What we're doing: Our team is investigating this issue and gathering additional reports to help identify the root cause. If you experience this issue, please submit a bug report through the app and include:

• The date and time the issue occurred (please include your time zone).
• Whether the game displayed any messages before closing (such as a connectivity warning or a message that you were logged in on another device), or if it simply closed without warning.
• What you were doing when the issue occurred, including whether you were playing zoomed in or out and any actions you were performing before the game closed.

Getting Logged Out

⬜️ Needs More Information 

Description: Some players may receive a "Logged Out" message after switching to another app or locking their device while the game is running. In some cases, the game may also log the player out, requiring them to sign in again even if they are not logged in on another device.

Workaround: There is currently no known workaround.

What we're doing: Our team is investigating this issue to determine what causes the game to lose its connection or unexpectedly log players out after the app is backgrounded or the device is locked. We're also looking for additional player reports to help narrow down the cause. If you experience this issue, please submit an in-app bug report and include:

• The exact date and time (plus time zone) the issue occurred
• What you were doing immediately before or when it happened, such as minimizing the app, locking your screen, switching to another app, or whether it occurred during normal gameplay (for example, while moving props, defeating MOONLINGS, or performing another in-game action)

Performance Drops When Gathering Materials Consecutively

⬛️ Investigating

Description: Some players may experience increasing lag or reduced frame rates when gathering materials from rocks, trees, fruit, and other resource nodes in quick succession. Each consecutive gathering action appears to add another layer of performance slowdown, causing the game's frame rate to progressively decrease until normal gameplay becomes noticeably less smooth.

Workaround: There is currently no known workaround.

What we're doing: Our team is investigating this issue and has assigned it to one of our engineers to reproduce the behavior consistently. Once we can reliably reproduce the performance degradation, we'll be able to determine the root cause and work on a fix.

Tea or Hot Chocolate May Not Award XP

⬜️ Needs More Information 

Description: We received a report that consuming Tea or Hot Chocolate does not always award XP as expected. Internal testing has not reproduced this behavior, and Tea has been observed awarding XP both with and without purple berries in the inventory. As a result, the exact conditions that trigger the issue are still unknown.

Workaround: There is currently no known workaround.

What we're doing: Our team is investigating this to determine whether there is an issue with XP being awarded or with XP being displayed correctly. If you still experience this issue after updating to 1.6.0, please submit a bug report and include a screen recording showing the item being consumed and the XP received, as this will help us identify the conditions needed to reproduce the problem.

Tiles Underneath Statues Cannot Be Lowered Correctly

⬛️ Investigating

Description: When a statue is placed on multiple tiles, the terrain underneath it may not raise and lower together as intended. Instead, after the tiles are raised, players may not be able to lower them and terraforming becomes blocked, preventing the terrain from being returned to its original height. This can make it difficult to modify the landscape beneath large statues and other similar props.

Workaround: There is currently no known workaround.

What we're doing: Our team is aware of this issue and has added it to our backlog for investigation. It will be addressed as development priorities allow.

Trees Spawning in Between Tiles

⬜️ Needs More Information 

Description: In rare cases, a tree may spawn between two tiles instead of on a valid tile. When this occurs, players may be unable to interact with the affected terrain normally, preventing them from raising or lowering the tile or removing the tree. In some cases, the tree can still be chopped down but cannot be picked up or deleted.

Workaround: There is currently no known workaround.

What we're doing: Our team is investigating this issue. At this time, we have not been able to reliably reproduce it, as it appears to occur only under very specific conditions. If you encounter this issue, please submit a bug report with screenshots or a screen recording, along with any details about what you were doing before it occurred, to help us identify a reliable way to reproduce it.

A Fix is Coming

ÆRTHLINGS Party Behavior

ÆRTHLINGS Try to Return to Previous Location When Re-Summoned

🟨  Fix in Progress - changes requested

Description: This issue affects both iOS and Android devices. If an ÆRTHLING has previously been out in the world, either by being assigned to a Shelter or by having been in the player's party before being dismissed, it may attempt to run back to its previous location after being re-summoned using a Summoning Stone. After reaching (or attempting to reach) its previous location, the ÆRTHLING will then return to the player's party.

Workaround: There is currently no known workaround.

What we're doing: Our team has identified this issue and is investigating a fix to ensure re-summoned ÆRTHLINGS immediately follow the player as intended.

Completed Challenge Stone Getting Reset

🟧 Planned for Next Update

Description: In some cases, a Challenge Stone that has already been completed and rewarded may turn red again after the challenge area is unloaded and reloaded. Although players receive their rewards and the challenge is successfully completed, the Challenge Stone may continue to appear active and allow interaction, even though starting a new challenge is not possible. This can also prevent players from moving the Challenge Stone as intended.

Workaround: There is currently no known workaround.

What we're doing: Our team has completed a fix for this issue. It is currently awaiting integration and will be included in version 1.6.0!

Dig Spots Not Respawning

🟪 Ready for QA

Description: In some worlds, dig spots may stop respawning after being excavated, even though they are expected to reappear approximately every two minutes in valid locations within each biome. Players may notice that newly unlocked CHONKS generate dig spots initially, but those dig spots fail to respawn after being dug up.

Workaround: There is currently no known workaround.

What we're doing: Our team has identified the cause of this issue and has completed a fix that also repairs affected worlds where dig spots have stopped respawning due to CHONK streaming. The fix is currently undergoing QA testing and is planned for version 1.6.0 if approved.

Feeding ÆRTHLINGS Consumes Two Items

🟧 Planned for Next Update

Description: When feeding an ÆRTHLING, some food items may be consumed two at a time instead of one.

Workaround: There is currently no known workaround.

What we're doing: Our team has identified and fixed this issue. The fix has successfully passed QA testing and will be included in version 1.6.0!

Stair and Slab Props Do Not Protect Players from Lava Beneath Them

🟨  Fix in Progress - changes requested

Description: When certain stair or slab props are placed directly on top of a lava tile, players will still take burn damage while walking on the prop instead of being protected from the lava beneath it. This behavior has been observed with the following props and their variants: 1×1 Natural Stone Stairs, 1×1 Natural Stone Slab, 2×2 Natural Stone Slab, and 1×1 Stone Brick Stairs.

Workaround: There is currently no known workaround.

What we're doing: Additional changes have been requested for the fix during development, and the complete fix will be included in a future game update.

Walls & Props Disappearing and Reappearing

🟧 Planned for Next Update

Description: Some walls, decorations, and furniture may disappear when the player or an ÆRTHLING moves close to them, then reappear when moving farther away. Players have reported this behavior with collection badges, paintings, tea sets, and other decorative props placed on or near walls. The affected CHONK remains loaded the entire time, but the objects may visibly blink in and out, making structures appear incomplete or causing decorations to temporarily vanish. The items are only invisible, and are not permanently "deleted" from the world.

Workaround: Move far from the affected area or relaunch the app.

What we're doing: Our team has identified and fixed this issue. The fix has successfully passed QA testing and will be included in version 1.6.0!

XP Value Does Not Update Immediately After Feeding ÆRTHLINGS

🟧 Planned for Next Update

Description: After feeding an ÆRTHLING, the numerical XP value displayed in its stats may not update immediately, even though the XP progress bar correctly reflects the experience gained. This can make it appear as though no XP was awarded until the stats screen is closed and reopened or refreshed.

Workaround: If the numerical XP value does not update after feeding your ÆRTHLING, try closing and reopening the ÆRTHLING's stats screen. The XP progress has still been applied even if the displayed value does not update immediately.

What we're doing: Our team has identified and fixed this issue. The fix has successfully passed QA testing and will be included in version 1.6.0!

Recent Fixes

LINEAGE Points May Not Be Awarded When Leveling an Unsummoned ÆRTHLING

🟩 Fixed

Description: If an ÆRTHLING gains enough XP to level up through feeding while it is not currently summoned into the world, the corresponding LINEAGE may not receive the expected LINEAGE Points (LXP). Players have reported that this most commonly occurs when feeding large quantities of food, such as purple berries, to an ÆRTHLING directly from the Collection screen without summoning it first. ÆRTHLINGS that are summoned into the world before being fed award LXP correctly. Our outmost gratitude goes to Gidzy for the investigative help!

What the fix looks like: Our team has identified and fixed this issue when we rolled out version 1.5.0. LINEAGES should now earn LXP when an ÆRTHLING levels up from the purple berry LINEAGE progression hack. A ticket has been created for retroactive MUTÆTION Points grants for affected players.

Low Memory Warning Appears During Gameplay

🟩 Fixed

Description: Some players received an unexpected Low Memory warning while playing the game.

What the fix looks like: This issue has been fixed and was resolved in v1.5.1. The warning has been removed and will no longer appear during normal gameplay.

MUTÆTION Points for Mooquet Not Displaying

🟩 Fixed

Description: Players may not see the correct number of unspent MUTÆTION Points (MP) for their Mooquet, even after earning them through LINEAGE Chests from the purple berry LINEAGE progression hack.

What the fix looks like: Our team has identified and fixed this issue when we rolled out version 1.5.0. Affected players should now have MUTÆTION Points for Mooquet.

Orphaned Houses

🟩 Fixed

Description: ÆRTHLINGS were left without a home after the 1.5.0 update. As a result, players may have noticed missing residents, empty houses, or a reduced number of available Quests.

What the fix looks like: This issue has been fixed and was resolved in v1.5.2. Upon launching the game after updating, the repair process restores unhoused ÆRTHLINGS to available homes. Because the original house assignments could not always be recovered, some ÆRTHLINGS may be assigned to different houses than before. If you already built new Shelters, your ÆRTHLINGS will remain in those homes. Any previously abandoned houses will remain empty, and if you deleted those houses before the fix, they can be placed from your inventory and will be repopulated automatically the next time you launch the game.

Quests Not Spawning

🟩 Fixed

Description: Some players found that new Quests stopped appearing after completing their existing ones, preventing them from earning additional Hearts and slowing progression. This issue was related to the orphaned houses bug, where some ÆRTHLINGS were left without homes after the update. Because the number of available Quests is tied to the number of housed ÆRTHLINGS, affected players received fewer Quests or none at all.

What the fix looks like: This issue has been fixed and was resolved in v1.5.2. Restoring unhoused ÆRTHLINGS to available homes also restores the correct number of Quests, allowing them to respawn normally.

Underground ÆRTHLINGS and MOONLINGS

🟩 Fixed

Description: ÆRTHLINGS and MOONLINGS may fall beneath the terrain and become stuck underground, like quicksand! This is more likely to occur in larger worlds or after moving the camera repeatedly across distant areas, especially as CHONKS load and unload. Players may notice characters disappearing from the surface, standing below tiles, or becoming inaccessible. In some cases, terrain and objects may also load more slowly over time, making the issue more noticeable.

What the fix looks like: Our team has already implemented improvements that significantly reduce how often characters become stuck beneath the terrain, and we also worked on a recovery system that periodically checks whether ÆRTHLINGS or MOONLINGS have fallen below the ground and automatically moves them back onto valid terrain. While these improvements won't eliminate every case immediately, they should make the issue much less common, and we'll continue refining this behavior in future updates.

World Does Not Render on Google Pixel 10 Devices

🟩 Fixed

Description: This issue affected Google Pixel 10 devices. Players were able to load into the game, summon ÆRTHLINGS, move around, and interact with gameplay elements, but the world itself failed to render, causing all CHONKS to remain invisible. Reinstalling the game or clearing the app's cache and storage did not resolve the issue.

What the fix looks like: This issue has been fixed and was resolved in v1.5.1. We'd like to thank the affected players, especially Catchinashes and BentoKnight, for helping us test multiple experimental builds and providing valuable feedback that allowed us to identify and verify the fix.

Still Need Help?

Submit In-App Bug Report (Preferred)

Before you report a bug

• Restart the game
• Make sure you're on the latest version
• Restart your device
• Check if your issue is listed above

How to submit a bug report through the app

1. Click the Menu icon (three horizontal lines top left)
2. Click the profile icon (upper right corner)
3. Click the cogwheel icon
4. Click "Report a Bug"

What to include in your bug report

• Email address for the affected account
• Description of the issue
• Important dates - date, time, and timezone
• Frequency - how often does it happen?
• What you were doing prior to noticing the bug
• Screenshots and screen recordings 
• Reproduction steps if you can make it happen again

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